CONTACT US

Customer satisfaction is of utmost importance to us! If you have questions or need assistance, we can be reached via email. Order details are sent via Shopify to your email after checkout is complete.
Please allow 24 hours for a response. 
*Orders are shipped daily with the exception of Thursday and the weekend.*
***TRACKING INFORMATION IS SENT VIA EMAIL. ENSURE TO COMPLETE YOUR ORDER WITH THE CORRECT CONTACT INFORMATION.***
 
DUE TO COVID 19, DELAYS MAY BE EXPERIENCED WITH DELIVERY OF YOUR ORDER. DELAYS ARE OUT OF OUR CONTROL AT THIS TIME.
We appreciate your patience.
Customs Clearance
International buyers are responsible for any customs and import taxes due for clearance. Delays associated to customs clearance may occur.
RETURN POLICY
All returns must be made within 30 days of receiving the item. 
Item(s) must be in new unused condition. Item(s) must be sent back in original packaging or bubble wrap to prevent damage during transit.
All items are inspected upon arrival to determine their state. Items not sent properly packaged containing obvious wear, scratching, or any damage are subject to fees. 
Email us at swoledogs@yahoo.com for assistance with your return.