CONTACT US

Customer satisfaction is of utmost importance to us! If you have any questions or need assistance feel free to contact us! We can be reached at swoledogs@yahoo.com.
Please allow up to 24 hours for a response. 
***TRACKING INFORMATION ALONG WITH ORDER CONFIRMATION IS SENT VIA EMAIL. COMPLETE YOUR ORDER WITH THE CORRECT CONTACT INFORMATION.***
DUE TO COVID 19, DELIVERY OF YOUR ORDER MAY BE DELAYED. DELAYS OCCURING DURING TRANSIT ARE OUT OF OUR CONTROL. 
*Orders are shipped Monday - Friday.*
We appreciate your patience.
CUSTOMS CLEARANCE 
International buyers are responsible for any customs and import taxes due for clearance. Delays associated to customs clearance may occur.
RETURN POLICY
All returns must be made within 30 days of receiving the item. 
Item(s) must be in new unused condition. Item(s) must be sent back in original packaging or bubble wrap to prevent damage during transit.
 Items not sent properly packaged, containing obvious wear, scratching, or any damage including but not limited to smoke, excessive pet hair are subject to fees. All items are inspected upon arrival to determine their state.
 Unless an error with your order has occurred during fulfillment and/or on our behalf, we do not provide return labels. Return cost is the sole responsibility of the client.
Email us at swoledogs@yahoo.com for assistance with your return.